Profile

¬Driven Project Lead with over 8 years of experience in the In-Vitro Diagnostic Industry. Looking to bring both technical, managerial and consulting expertise to make an impact in the diagnostic sector.
• Broad knowledge of Molecular laboratory practices and techniques
• Deliver best in class customer support, by providing training, troubleshooting and demos
• Extensive experience in planning, managing and leading projects and activities, while collaborating with healthcare consulting teams
• Certified Design Sprint Facilitator, able to guide teams to think out of the box and drive innovation

¬¬Application Support ¬Customer Relationship Management ¬Project Management
¬¬Sales and Presentation ¬Training and Demonstration ¬Design Sprint/Agile Methodologies
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Professional Experience

Project Lead (Specialized Laboratories), Roche Diagnostics Middle East 2018-Present
Abu Dhabi, United Arab Emirates

Appointed to coordinate efforts of various teams to implement specialized laboratory diagnostic projects involving Molecular and Histology systems. As part of the projects and consulting team, I work closely with healthcare consultants to leverage expertise in delivering innovation and providing solutions that fit customer needs.

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¬Highlighted Accomplishments:
• ¬Planed• ¬Planned, executed and monitored the delivery of Molecular platform for the first human papilloma virus (HPV) screening project in the region in partnership with the governmental sector
• Coordinated efforts of 4-6 teams at a time with diverse backgrounds and expertise, by engaging and coaching; driving an annual sale of over $2.4M
• Maintained a customer centric approach, by providing unique offerings through IT and healthcare consulting services; empowering them to stay relevant in this ever-changing healthcare ecosystem
• Delivering customized automation and work-flow solutions for over 8 high-end specialized laboratories in the country over the span of 2 years
• Conducted business review meets with high-profile clientele, strategically showcasing the value of business and services delivered
• Awarded "Exceptional Contribution" merit in the end of year review twice in a row