The resident came to this writer after lunch in the hallway and said my schedule says you are supposed to take me to smoke. thisThis writer accompanied the resident outside to smoke and reminded the resident that after this smoke she would have 2 smoking breaks remaining. The resident agreed and sighed smoking schedule,. This writer accompanied the resident to smoke while outside. The resdeitnresident stated that she does not belong here and that she wants to go to another facility. The resident stated that she does not understand her smoking schedule and the policy. thisThis writer explained to resident that the policy is for her safety. The resident continued to be agitated and continued with negative remarks about staff. Resident was not easily redirected. After smoking, this writer assisted resdeitnresident inside. resdeitnResident requested a cell phone. thisThis writer accommodated resdeitnresident with the resdeitnresident's cell phone. This writer assisted resdeitnthe resident to her room, where the resident in her room makingmade phone calls on the cell phone.

This writer overheard the resident yelling at fellow resdeitnresident RM in the sitting area. This writer intervened and explained to the resident that we need to be kind and courteous to our fellow residents. Resident VM responded that she was in pain and if something was not done within 55 minminutes that she would call her kids and they would call Rawlins. This writer listened to resdeitnresident and Assisted resdetinassisted resident RM to the dingdining room. This writer reported the pain of resdeitnthe resident to the charge nurse.